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Privacy Notice Policy


The NVR association (NVRA) is committed to protecting and respecting your privacy.

The NVRA have developed this Privacy Notice Policy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018) which set out your right to be informed about the processing of your personal data.


The site contains links to and from the websites of some of our members. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


By visiting (the Site) or using any services offered through or associated with our Site (the Services), you are deemed to have accepted and consented to the practices described in this policy.

The type of personal information we collect


We receive, collect, and store any information you enter on our website or provide us in any other way.


This includes the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, location, network data, browser plug-in types and versions, languages, operating system, and platform.


We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password and all communications).


If you purchase Services, we collect other contact details including billing address, delivery address, email address, telephone numbers and financial data.


How we get the personal information and why we have it


Most of the personal information we process is provided to us directly by you for one of the following reasons:


  • Signing up to become a member with the NVRA

  • Contacting us via the website (

  • Emailing us directly (

  • Advertising your event or the work you do on our website

  • Being part of the ‘Find and NVR Practitioner’ area of the website


We use the information that you have given us in order to be able to advertise your services as a practitioner and make these visible to other visitors of the website that may be searching for this in a particular area of the country.  


We may share this information with other professionals or individuals that express interest in contacting you.


Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting


You are giving your consent when you provide your personal data through the website (either by becoming a member or using the ‘contact us’ form), when you visit our website or when you contact us directly via email.


How we store your personal information


We only keep the personal information that you provide us with either at the time of signing up for membership or contacting us. We keep your information for the entirety of your membership period. If and when you do wish to end your membership with the NVRA, we will keep it for a period of three calendar months after which your data will be disposed of securely.


We will dispose of your data by permanently deleting it from all our secure storage systems, including cloud storage, email and any means we may use to back up your data. Any personal data that is visible to the public via our website, will also be permanently removed and no longer accessible to any visitors through the website.


We store members personal data on a password protected ‘members database’ that is only accessible to authorised personnel within the organisation.

How long we store your data


We only keep your personal information for as long as it’s necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. You can submit a request for us to delete your personal information at any time by emailing us at and we will delete any information we are not legally required to keep. We will remove you from our mailing list when you unsubscribe using the link provided in our marketing emails.


Your data protection rights


Under data protection law, you have rights including:


  • Your right of access: You have the right to ask us for copies of your personal information.

  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.​


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at if you wish to make a request.


We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws.


Making a complaint


If you have any concerns about our use of your personal information, you can make a complaint to us at


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:    

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

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